Customer Service

Contact Us

Online Sales

Roomstogo.pr has an internet sales staff available to answer website related questions.

Here is how our Internet Sales staff can help:

Assist with purchase from Roomstogo.pr
Provide more info about a specific piece of furniture or collection
Help navigate the website
General questions about Roomstogo.pr

Monday - Friday 9:00am - 6:00pm PR
Saturday 9:00am - 6:00pm PR

Call: (787) 251-1700 Option #1

Text: (787) 956-2784 Keyword SALES or CARE

ventas@roomstogo.pr

Customer Care

The Customer Care Center staff can assist once a purchase has been made, for both online and showroom orders. They can help with delivery and other "after the sale" situations.

Here is how our Customer Care Center can help:

Answer questions regarding delivery
Schedule follow-up service
General questions about Rooms To Go

Monday - Friday 9:00am - 6:00pm PR
Saturday 9:00am - 6:00pm PR

Call: (787) 251-1700 Option #1

Call: (787) 999 9777 Option #2

servicio@roomstogo.pr

Additional Information

Customer Service:

Online Terms and Conditions of Sale, Limited Product Warranty and Dispute Resolution/Arbitration Agreement: Company policies and procedures.
Delivery & Shipping: Delivery policy, shipping area and estimated costs.
International Shipping: Rooms To Go offers export services to the entire Caribbean Region.
Please contact 1-866-766-6846.
Common Questions: Frequently Asked Questions
Cancellation/Refund/Return Policy: View our return, refund and cancellation policies.
Warranty Info: Learn about the warranties we offer.

Company:

Employment/Join Our Team: Please, send your resume to: empleosrtg@outlook.com.
Recycling: Learn more about our award winning recycling program.
History: Find out how Rooms To Go became America's #1 independent furniture retailers.
Community: See how Rooms To Go gives back.
Privacy: We care about protecting your safety and privacy - let us tell you how.
Terms Of Use: Website specific policies and procedures.